What's inside
Written for the owner of an established small or medium-sized business, and just as useful if you advise one or are starting something. No engineering background, no modelling background and no jargon needed.
Part I: Your business as a system
The handful of ideas you need, in plain words: the ecosystem you actually operate in, the things that flow through a business, the loops that make growth compound or stall, the shape of one-big-client risk, and why businesses fail suddenly after failing slowly.
Part II: The practice
Map your business in an afternoon. Find your real customers. Look plainly at your client list, your prices and your cash. What one more job actually adds, budgets that teach, forecasting without fortune-telling, grading your evidence, the growth next door, and when it's time to pivot.
Part III: The machine
How AI should behave around your accounts, what the machine takes on method by method, and what Just Good Business is: the same method, with the hours of attention it takes done for you.